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Asset Custom Fields

Custom fields let you track specific information for different asset types. Configure fields that match your industry needs and reporting requirements.

Understanding Asset Custom Fields

Type-Specific Fields

Unlike account custom fields that apply everywhere, asset custom fields are specific to asset types:

  • HVAC Units need capacity, refrigerant type
  • Vehicles need VIN, mileage
  • IT Equipment needs IP addresses, specifications

Field Inheritance

  • Fields defined on asset type
  • All assets of that type share fields
  • Cannot add fields to individual assets
  • Change type fields to affect all

Configuring Custom Fields

Access Field Setup

  1. Go to AssetsAsset Types
  2. Select asset type to modify
  3. Click "Custom Fields" tab
  4. Click "+ Add Field"

Field Configuration

Basic Settings

  • Field Name: System identifier
  • Display Label: User-facing name
  • Field Type: Data format
  • Description: Help text
  • Section: Group related fields

Validation Options

  • Required: Must have value
  • Unique: No duplicates across type
  • Format: Pattern matching
  • Min/Max: Range limits
  • Default Value: Pre-populated

Field Types Deep Dive

Text Fields

Short Text:
- Use for: Names, codes, brief descriptions
- Max length: 255 characters
- Examples: Model number, color, zone

Long Text:
- Use for: Detailed descriptions, notes
- Max length: 5000 characters
- Examples: Special instructions, history

Numeric Fields

Integer:
- Whole numbers only
- Examples: Quantity, floor number, age

Decimal:
- Precise measurements
- Examples: Voltage (120.5V), weight (45.7kg)

Currency:
- Financial values
- Examples: Purchase price, service cost

Date Fields

Single Date:
- Specific dates
- Examples: Installation, last service

Date Range:
- Start and end dates
- Examples: Warranty period, lease term

Selection Fields

Dropdown:
- Single choice from list
- Examples: Status, category, location

Multi-select:
- Multiple choices allowed
- Examples: Features, certifications

Radio Buttons:
- Single choice, always visible
- Examples: Yes/No, condition rating

Special Fields

File Upload:
- Attach documents/images
- Examples: Manuals, certificates

GPS Location:
- Latitude/longitude
- Auto-captured on mobile

Barcode/QR:
- Scannable codes
- Links to external systems

Industry-Specific Examples

HVAC Service

Air Conditioner Type:
Capacity:
Type: Decimal
Unit: Tons
Required: Yes
Min: 0.5
Max: 100

Refrigerant Type:
Type: Dropdown
Options: [R-410A, R-22, R-32, R-134a]
Required: Yes

SEER Rating:
Type: Decimal
Min: 13
Max: 30
Help: "Seasonal Energy Efficiency Ratio"

Filter Size:
Type: Text
Format: "00x00x0"
Example: "20x25x1"

Fleet Management

Vehicle Type:
VIN:
Type: Text
Length: 17
Unique: Yes
Required: Yes

Current Mileage:
Type: Integer
Min: 0
Required: Yes

Fuel Type:
Type: Dropdown
Options: [Gasoline, Diesel, Electric, Hybrid]

License Plate:
Type: Text
Unique: Yes
Format: State-specific

IT Equipment

Server Type:
CPU Specs:
Type: Text
Example: "Intel Xeon E5-2680 v4"

RAM (GB):
Type: Integer
Options: [8, 16, 32, 64, 128, 256]

RAID Config:
Type: Dropdown
Options: [RAID 0, RAID 1, RAID 5, RAID 10]

Service Tag:
Type: Text
Unique: Yes
Searchable: Yes

Field Organization

Using Sections

Group related fields for better organization:

Technical Specifications

  • Model details
  • Performance metrics
  • Capacity information
  • Operating parameters

Maintenance Information

  • Service intervals
  • Last service date
  • Next service due
  • Maintenance notes

Compliance & Safety

  • Certification dates
  • Inspection records
  • Safety test results
  • Regulatory numbers

Field Order

  • Most important first
  • Required fields early
  • Group related items
  • Consider workflow

Advanced Features

Calculated Fields

Create auto-calculated values:

// Age calculation
Age = Today - Installation Date

// Efficiency metric
Efficiency = Output / Input * 100

// Days until service
Service Due = Next Service Date - Today

Conditional Logic

Show/hide fields based on values:

  • Show "Refrigerant Amount" when type is "Central AC"
  • Require "DOT Number" when vehicle type is "Commercial"
  • Display "Battery Info" only for electric vehicles

Field Dependencies

Link field values:

  • Filter models based on manufacturer
  • Update capacity ranges by equipment type
  • Set warranty period by purchase date

Data Management

Bulk Updates

Update multiple assets' custom fields:

  1. Filter assets by type
  2. Select assets to update
  3. Choose "Bulk Edit"
  4. Modify custom fields
  5. Apply changes

Import/Export

  • Export includes all custom fields
  • Import CSV with field columns
  • Map during import process
  • Validate before importing

Field Validation

Ensure data quality:

  • Set appropriate formats
  • Use min/max for ranges
  • Require critical fields
  • Add helpful descriptions

Best Practices

Planning Fields

  1. Audit current data: What do you track?
  2. Interview users: What do they need?
  3. Consider reporting: What will you analyze?
  4. Plan for growth: What might you need?
  5. Keep it simple: Don't over-engineer

Naming Conventions

  • Clear, descriptive labels
  • Consistent formatting
  • Avoid abbreviations
  • Include units (tons, HP, kW)
  • Consider sorting needs

Performance Tips

  • Limit fields per type (<30)
  • Use appropriate types
  • Index searchable fields
  • Archive unused fields
  • Regular cleanup

Mobile Considerations

  • Prioritize mobile-needed fields
  • Use dropdowns vs text entry
  • Enable barcode scanning
  • Consider offline sync
  • Test on devices

Reporting with Custom Fields

Filtering Assets

  • By field values
  • Multiple criteria
  • Save filtered views
  • Quick access

Analytics

  • Sum numeric fields
  • Average values
  • Track trends
  • Compare periods

Dashboards

  • Charts by categories
  • Monitor thresholds
  • Track compliance
  • Performance metrics

Common Questions

Can I change field types?

Limited changes allowed. May need to create new field and migrate data.

Do fields sync offline?

Yes, all custom fields available offline on mobile.

Can I copy fields between types?

Yes, export field definitions and import to another type.

How many fields can I add?

No hard limit, but 20-30 recommended for performance.

Can customers see custom fields?

Only if included in customer portal or reports.

Next Steps